Job Title: Enterprise Appl Analyst, Int -21402
Department Name: IT Clinical Appl Srvcs - DAL
Job Code: 851004412557
Company: Dallas
Category: Professions - Information Technology
City: Dallas
HR Req. #: 21402
Contact: Apply on Children's web site.
Description:
Reports to Group Manager within Clinical Application Services (CAS). Responsible for identifying, evaluating, analyzing, and recommending changes in support of assigned applications / systems, including ongoing production maintenance and troubleshooting. Supports the planning, design, development, build and/or configuration of supported applications / systems; leads and/or coordinates conversions, application / system testing and documentation of system procedures; participates and provides input in training design and development and assists in training execution related to assigned projects; provides go-live support, and serves as primary point of contact for on-going production maintenance/support and troubleshooting. Participates in on-call / after hours support schedule as defined within the Group. Serves as Team Leader or Project Manager for small to medium projects.
Key Duties and Responsibilities:
· Ensuring the integrity, integration and stability of production systems
· On call support (pager provided)
· Coordinating with System Administrator and operational support personnel as needed (DBAs, Integration Analysts, Network Analysts, etc.) for application/system patches, updates and upgrades
· Regular monitoring of vendor sites, attendance at vendor conferences and user group meetings to stay current with new application functionality and enhancements
· Assist and coordinate interface maintenance and support
· Routine communication with department directors, managers, system managers and end-users regarding application/system issues, status of projects, and resolutions to troubleshooting problems
· Developing and revising project plans for assigned projects and associated project management responsibilities including creating and maintaining projects in PPM, logging project time in PPM, and providing regular status updates
· Assume leadership role in providing guidance and direction for the design and implementation of applications / systems
· Facilitate and document current state assessments and future state design activities for assigned projects
· Research system change requests
· Application design and build activities
· Developing and maintaining test plans and scripts
· Completing testing cycles (unit, functional and integration testing); Includes coordinating with departmental super-users and obtaining customer signoff
· Supporting Learning Systems Group (LSG) in design, development and execution of end-user training
· Coordinating and executing software and hardware upgrades
· Formulating system scope and objectives to develop or modify complex system designs
Requirements:
· Bachelor's degree in computer science or computer engineering
· Minimum 4 years work related experience - clinician in an OR or ER Dept.
· Direct experience with Epic ASAP and Epic Op'Time (certification a major plus).
· Ability to interact effectively with peers, management, hospital staff, vendors and other customers
· Effective organization skills and attention to detail; effective follow-through, and commitment to excellence
· Ability to work off-hours when required
· Ability to analyze user problems, determine and recommend optimum resolution based on system capabilities
· Ability to understand and document business processes.
· Design, develop and manage an implementation approach through use of standard tools such as work plans, change and issues management tools, and HP Quality Center testing tool
· Strong analytical and multi-tasking skills
· Experience participating in system installation projects including design, build, testing and conversion
· System integration knowledge
· Develop, coordinate and implement system changes and upgrades including software upgrades, hardware upgrades and system interfaces to ensure that information needs are met
· Microsoft Office (Excel, Word and PowerPoint), Visio and Project application knowledge
· Strong project management and lead experience