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Company Name: Broadlane, Inc.
Job Title: eCommerce Impl Specialist
Location: Dallas, TX
Profession: Project/Engagement Management

Job Description:

DescriptionRegular/Temporary: Regular 

Responsible for day-to-day management of eCommerce implementation projects for both customers, and suppliers.  Professionally represent Broadlane to its external trading partners by displaying strong knowledge in the eCommerce implementation sector.  The position will also assist with the analysis of potential expansion opportunities for the BroadLink eCommerce service line.Essential Job FunctionsEssential Job Functions


  • Ability to manage EDI provider integrations

  • Ability to manage EDI supplier integrations

  • Manage the account number boarding process for all BroadLink clients on new integrations and new vendor requests

  • Configure Broadlane’s systems to enable e-Commerce for all BroadLink clients including the creation of ERP ID connections and loading of ship-to account numbers

  • Ensure BroadLink clients are utilizing and maximizing existing BroadLink vendors

  • Manage EDI order failure resolution process

  • Coordinate efforts with the Customer’s ERP team, materials personnel, Broadlane Contract Management and Account Management teams to resolve pricing and contract related issues to prevent future errors from occurring

  • Responsible for improving acknowledgement cycle times with offending vendors for inbound 855 transaction sets

  • Managing client and vendor communications related to BroadLink (Assisting with creating/publishing monthly eCommerce Newsletter)

  • Maximizing the WIV (Web Integrated Vendor) solution with clients and suppliers

  • Assist with e-Commerce projects for implementing new service line functionalities

  • Assist in defining system enhancements for current eCommerce tools

  • Assist in defining new and enhancing existing BroadLink reports

  • Assist with Transaction Management implementation activities when neededRequired Skills

  • Extensive knowledge of eCommerce/EDI

  • Accurately prepares written business correspondence that is coherent, grammatically correct, effective, professional and engaging

  • Ability to interact professionally with a diverse group, executives, managers, and subject matter experts

  • Effective problem solving skills; ability to perform root cause analysis; Strong, positive interpersonal skills

  • Ability to provide excellent customer service, negotiate effectively, be highly organized, pay attention to detail, and create tactical plans

  • Strong analytical and computer skills; proficiency with MS Excel, specifically its advanced formula capabilities, VLOOKUP, sorting, filtering and importing/exporting functions.

  • Experience with a relational database package (i.e. MS Access or MSSQL) a definite plus

  • Follows through with commitments and fosters mutual trust with fellow employees.

  • Anticipates client needs before they arise and presents solutions to project management that encompass issues at hand

  • Understands expectations that were set with client and recognizes when issues/events may affect delivery

  • Business acumen and a natural business curiosity; capable of extrapolating strategic implications from limited data/information.

  • Ability to rapidly establish credibility and relationships with a broad range of individuals

  • Exceptional organization and time management skills including multi-tasking and the ability to set/adapt to changing priorities

  • Knowledge of contract portfolios, systems, and related procedures

  • Ability to manage multiple eCommerce/EDI projects simultaneously; Ability to work under tight deadlines Required Experience and Education

  • Bachelor’s Degree or equivalent industry experience

  • 2-3 years of Project Management experience required

  • 2-3 years of EDI implementation work experience required

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