Senior Program Manager

Job ID #: 10679

Company: Expedia, Inc.

Location: USA - WA - Bellevue

Functional Area: Technology

Employment Type: Full-Time Regular

Education Required: Bachelors

Experience Required: 7-10 Years

Relocation Provided: No

Position Description 

The Lodging Supply product development team is looking for an experienced and talented Sr. Program Manager to define and drive new features for our award-winning family of interactive travel products. The Lodging team owns the technology that drives Expedia’s hotel business. This includes all supplier connectivity across all points of sale, supplier and client facing tools and API’s, and the business logic associated with delivering the appropriate inventory to our customers. Travel is an incredibly dynamic & evolving space, and we need someone to help shape the next generation of supply facing products.

This job requires distilling business requirements to determine project scope, translate project objectives into website functionality, drive the project through development and launch, and monitor the success of the changes post-launch. Passion for technology is critical to a program manager’s success, but here at Expedia we also look for people who are excited about applying that passion to address complex business issues. You must have ability to understand the needs of Expedia as a business, the needs of the customer, the needs of the supplier, the implications on the underlying technology, and be able to translate these needs into new services.

Responsibilities:

•         Work closely with business stakeholders to help define product strategy that meets our customers needs while satisfying scalability, reliability, performance, and resource costs.

•         Take ownership in driving new feature development through every stage of the product lifecycle.

•         Gather detailed functional requirements from the business stakeholders, collaborate with software design engineers and software testers to identify feature details and document them in a functional specification.

•         Effectively manage trade-offs between cost/schedule versus customer benefit.

•         Work with developers, testers, and operations during implementation in order to get features released to live site and drive problem resolution once the new feature has gone live.

•         Measure feature post ship and feed learning back to the team and the business.

Qualifications:

•         7+ years of program management experience in a professional technology organization (preferably ecommerce).

•         Must be a self starter and detail oriented.

•         Ability to creatively solve challenging business/technology problems.

•         Experience gathering business requirements and turning them into detailed functional design specifications.

•         Excellent oral/written communication skills.

•         High degree of competency with project management including: issue and risk identification and management, tracking dependencies and milestones, and communication of overall project status.

•         Proven ability to work cross functionally to drive the implementation of new features as well as resolve operational issues.

•         Familiarity with web-based product development including software development processes, three tiered architecture, data organization, and performance optimization.

•         Familiarity with relational db systems and data mining using SQL.

•         Travel industry experience (especially lodging related) a plus.

•         A BA/BS degree in technical field or related discipline preferred.