Operations Manager II - (MIS & Reporting Default Modification Fulfillment Operations) - Lewisville, TX-090056116
Job Description

The Manager of Operations MIS and Reporting will be a key member of the Modification Fulfillment team within the Chase Home Lending organization.  The incumbent must exhibit a thorough understanding of data structures, data manipulation, query efficiency techniques, application development, and automation. In addition, the candidate must have a solid understanding of mortgage businesses, functions, systems, data environments, and processes that are necessary for the production and utilization of data.

 

The analyst must have a sound understanding of data processing and warehousing techniques, as well as the tools used to access data and to produce reports.  In addition, the analyst must have the ability to partner with customers inside and outside of the department to understand their needs and assist them in utilizing available tools and data.  The ideal candidate will possess both strong technical skills and an understanding of real estate lending. In addition, the candidate must have an ability to lead formal and informal teams.

 

Other responsibilities will include the following:

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      Designing, developing, deploying, and maintaining analytic applications and data structures needed for operational processes and reporting
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      Process analysis and process improvement
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      Creating technical and user documentation
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      Training customers on how to install and/or use custom built applications and data repositories
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      Identifying innovative techniques and/or developing utilities that can increase the speed and efficiency of the modeling tool set

Qualifications
 

    * The incumbent should have a minimum of a Bachelor's degree in Computer Science, Information Technology, Software Engineering, Mathematics or a related discipline.
    * 5+ years experience designing and developing highly efficient SAS code for use in automated data processing systems on Unix based platforms.  SAS Programming is a must.
    * 5+ years of solid application development experience
    * 3+ years managing MIS and Reporting functions and employees
    * 3+ years experience with Unix shell scripting
    * 3+ years experience with SQL and/or PL/SQL in an Oracle environment
    * Must have ability to deliver high-quality results under tight deadlines and be comfortable manipulating and summarizing large quantities of data
    * Extensive knowledge of the mortgage lending lifecycle, including origination, sale/servicing, default management / loss mitigation.
    * Proficiency in MS Office product suite (Excel, Word, Access, PowerPoint) required.
    * Knowledge of version control tools and processes (Subversion, CVS, Clear Case etc.)
    * Excellent oral and written communication skills
    * Must be able make contributions to the group's knowledge base by proposing new and valuable ways for approaching problems and projects