We are looking for high energy enthusiastic employees that can successfully demonstrate a positive attitude and provide our customers with phenomenal service!

In this position our employees proactively process member requests for roadside assistance.  Receive and review member service requests in a timely manner; Enhance member relationships by demonstrating concern for member safety; Keep members informed of the status and progress of their service requests; Use logic and reasoning skills to address and resolve issues that may impede delivery of quality service; Act and interact effectively and productively to provide timely & quality delivery of member roadside assistance needs.  Build appropriate rapport with the member and service provider network; Posses ability to effectively diffuse high tension situations; Promote excellence by providing superior service to members and service provider network; Listen attentively and actively to encourage open communication; Use customer service-oriented telephone etiquette to communicate and obtain information; Greet callers, establish rapport, and project professional tone; Handle complaints, and accurately record statistics on each call.  


We Offer competitive pay, training and development, medical/dental, 401K, and career growth opportunities.  We are located in the Las Colinas area where our facility offers covered parking, fitness center and cafeteria services for our employees.