Jobfox - Customer Care Representative

Looking to make a hire? Go to our Employer Site

Already have a profile?

Already have a Jobfox profile?

Click here to login and apply for this job.

Not the job for you?

Create your free profile now and we'll immediately match you with jobs that are right for you.

About Jobfox

At Jobfox, we're dedicated to matching job seekers with great jobs based on their skills and experience. Find your next job today, start your free profile now.

Job Title: Customer Care Representative

Company Name: Progressive Concepts

Location: Fort Worth, TX

Profession: Account/Customer Support

Job Description:

You must have excellent communication and people skills in order to excel in this dynamic inbound call center environment. Previous experience in telecom is a plus. We are looking for self-motivated, dependable individuals, who have the ability to work in a fast-paced, challenging environment, able to maintain a positive attitude in high stress situations and work with minimal supervision.

Minimum Requirements: One year previous customer service experience (in a call center environment preferred) coupled with solid job stability (must have been in your last position 1+ year) and must be able to maintain a positive attitude in high stress situations. Our Customer Care department is open from 7:00 a.m. to 9:00 p.m. Monday – Friday and 9:00 a.m. to 7:30 p.m. on Saturday. Our Customer Care Representatives work alternating Saturdays with set schedules to fit their needs Monday - Friday. Pay range $9.25 - $11.25 + bonus (depending on experience/education/bilingual). Previous experience in telecom or Bilingual a plus.

Interested in this Job?

Select a profession to see top Jobfox jobs in Dallas.

Account/Customer Support

This profession covers individuals who are employed as a non-technical customer service representative in either a call center or other corporate environment. It also covers account managers who have assigned clients and (often) direct customer interaction.

Call Center Operations

This profession covers individuals who deal with the day-to-day operational tasks of a call center. Operational areas of a call center include technical set-up, equipment configuration, workflow and workforce management.

Customer Support Management

This profession covers individuals who have management or oversight responsibilities within a customer service function. These individuals manage other staff members and create policies.

Technical Customer Support

This profession covers individuals who are technical customer service representatives who respond to software or computer/electronic hardware customer service requests. These professionals are employed in traditional call center environments. Corporate help desk individuals are covered under Help Desk in Information Technology.